Help desk Technical Support IT service management Customer Service, Business, text, service, people png 1044x704px 225.52KB.man using laptop, Technical Support Call Centre Customer Service Help desk graphy, call center, company, service, recruiter png 1616x1176px 497.07KB.Inbound marketing Account-based marketing Sales, Marketing, service, orange, accountbased Marketing png 521x521px 29.56KB 24/7 service Web development Customer Service Business, Business, blue, text, service png 1030x1030px 315.29KB.person wearing headset illustration, Technical Support Customer Service Computer Icons Help desk Call Centre, call center, company, service, silhouette png 872x980px 54.15KB.Customer relationship management Business Customer Service, rent, angle, text, hand png 900x900px 37.33KB.Customer Service Technical Support Help desk Customer support, management, service, logo, liveChat png 1300x1300px 432.56KB.person with headset icon, Call Centre Customer Service Computer Icons Technical Support, caring, blue, company, telephone Call png 600圆00px 15.27KB.Customer relationship management Sales Business, Marketing, company, text, service png 1514x1318px 160.76KB. Small business Help desk Plan Company, technology, text, service, people png 745x557px 39.44KB.Customer Service Business Customer relationship management Sales, business group, company, service, people png 3827x2489px 545.21KB. Enterprise resource planning Customer relationship management Business Organization Computer Software, research, company, text, service png 1357x1046px 65.39KB.Customer relationship management Business Company, Business, company, service, retail png 600x578px 67.22KB.24/7 logo, 24/7 service Customer Service Management, email, blue, company, text png 1075x976px 50.46KB.The beacon’s now visible on every post! Do more with Zapier automationĬonnect Help Scout to many more of your favourite tools and align all of your processes using Zapier. Add custom content to a Ghost themeĪfter editing, save the file, upload a fresh copy of your theme, and (if you’re self-hosting) restart Ghost. In Ghost’s official themes, add the code after the line that reads. It’s usually post.hbs - right after the content. Locate the template file where you want to insert the beacon code. This is useful if you want more fine-grained control of where your contact form or live chat appears. On the other hand, you can also insert the HTML into the appropriate template files within your theme. Hit save and you’re done - head to your site to test your new contact form or chat widget! Embed your Help Scout Beacon across multiple pages If you would like your Beacon to appear across your entire site, you can use the site-wide code injection feature inside Ghost Admin to implement this. Locate the HTML embed code and copy it to your clipboard: Once you are happy with your settings, it’s time to integrate your Beacon with your Ghost publication. Help Scout walks you through all of the customisation options for your Beacon and provides a handy preview of what it will look like: Users with the correct permissions in Help Scout have access to a variety of features including Beacons:Ĭreate a new Beacon, give it a name, select a colour to match your site design and select the correct mailbox from the drop down menu: Customise your Beacon Follow this guide to find out how! Create a new Beacon in Help Scout Using Help Scout’s Beacons feature, you can add a contact form or live chat widget to your Ghost publication via sensible code injection. If you’re using Help Scout to manage customer support emails and enquiries, you’ll probably want to integrate your support inbox with your Ghost publication to keep everything aligned and provide reliable ways for your customers to get in touch! Keep your customer support inboxes in sync and integrate Ghost with Help Scout – embed contact forms and live chat widgets directly
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