![]() ![]() Items received after 14 days will not be accepted for processing.Packages without a Return Merchandise Authorization (RMA) will not be accepted for processing.More than $25000.00: Please contact one of our customer personnel at 1-47 for additional instructions.Please insure your package for the full purchase amount.* If your purchase was less than $25000.00 then the most secure and economic method is Registered Insured Mail via FedEx or the US Postal Service.Insuring and Shipping Your Package: The value of your item determines how it must be shipped.NOTE: For security purposes, do not put the domain name or any type of description as to the contents on the outside of the package If applicable, include the hearts and arrows viewer (replacement fee will apply if not included). If your item included a certified diamond or diamonds, each certificate must be included (replacement fee will apply if not included). Your package must include all original packing materials and paperwork in the package, along with the Return Form mentioned above. Packaging Your Return: Be sure to secure your items to protect them.This form MUST be completed and placed in the package. Download and Print the Return Merchandise Form: A Return Merchandise Authorization form will be emailed to you.You MUST write this code on the outside of the package for it to be accepted for processing. Call us at 1-47 to obtain your Return Merchandise Authorization Code (RMA).How to Return Your John Mays Jewelers Online Purchase to Us: If you have any questions about our return procedure, please contact us at 1-47. Please Note: The instructions below must be followed exactly in order for your return to be processed. NOTE: ONLY items that were not special ordered, worn, damaged or altered can be returned or exchanged. If you are not satisfied for any reason with your online purchase, you can return your purchase within 14 days of delivery date. Our Online Return Policy - 100% Satisfaction Guaranteed! ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |